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Google
Technical Lead, ServiceNow ITSM Transformation, Corporate Engineering
Join Google as a Technical Lead in Hyderabad, driving ServiceNow ITSM transformation. Leverage 8+ years of ServiceNow expertise and certifications to lead innovative solutions.
Direct Hire
Senior
ServiceNow Role Type:
Application Developer
ServiceNow Modules:
Configuration Management Database
IT Operations Management
IT Service Management
Incident Management
Integration Hub
Service Portal
ServiceNow Certifications (nice to have):
Certified Application Developer
Certified Implementation Specialist - IT Service Management
Certified System Administrator
Job description
Posted on:
August 8, 2025
Technical Lead, ServiceNow ITSM Transformation, responsible for delivering ServiceNow transformation, translating architectural goals into technical solutions, and leading a team of product engineers.
Requirements
- Bachelor's degree in Computer Science or related technical field
- Certification in Implementation Specialist - IT Service Management (e.g., CIS-ITSM)
- 8 years of experience in ServiceNow ecosystem with designing and implementing CSDM framework
- Experience with ServiceNow ITSM Professional suite, custom application development, scripting, and platform configuration
- Experience in ServiceNow development including server-side and client-side scripting in JavaScript and ServiceNow integrations
- Certification in ServiceNow Certified Application Developer (CAD) or Certified System Administrator (CSA) (preferred)
- Experience with enterprise integration of ServiceNow with SAP (preferred)
- Experience with ServiceNow IT Operations Management (ITOM) (preferred)
- Experience with Service Portal development (preferred)
- Experience in implementing ServiceNow Artificial Intelligence (AI) features (preferred)
Requirements Summary
8 years of experience in ServiceNow ecosystem, Bachelor's degree in Computer Science, certification in Implementation Specialist - IT Service Management
