Sword Technologies SA

Technical Product Owner CMDB & ITAM - ServiceNow

Join Sword Technologies SA as a Technical Product Owner for CMDB & ITAM, leveraging ServiceNow expertise to enhance IT asset management and data accuracy.

ServiceNow Role Type:
ServiceNow Modules:
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Configuration Management Database
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IT Asset Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Discovery

Job description

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Posted on:
 
May 13, 2025

We are seeking an ITAM & CMDB Specialist to manage IT Asset Management (ITAM) processes and the Configuration Management Database (CMDB) using the ServiceNow platform, with a focus on data accuracy, lifecycle management, and team collaboration.

Requirements

  • In-depth knowledge of the ServiceNow platform, ITAM and CMDB modules
  • Fluency in French and English
  • Proven experience in IT asset and configuration database management
  • Knowledge of ITIL best practices for asset and configuration management
  • Ability to handle complex data with rigor and precision
  • Analytical mind and ability to solve data quality problems
  • Organizational skills and autonomy in managing priorities
  • Experience in an international environment is an asset

Requirements Summary

IT knowledge, French/English fluency, and experience in IT asset management