Technical Project Manager – NowNext CRM Execution Team

NowNext is seeking an experienced Technical Project Manager (TPM) to lead the planning, execution, and delivery of CRM and Industry Workflow implementations on the ServiceNow Now Platform. This role focuses on delivering projects on time, within scope, and to achieve measurable business outcomes through customer collaboration. The candidate should have a strong understanding of CRM, project management, and customer-facing leadership.

Requirements

• 5+ years of project management experience delivering enterprise SaaS or CRM/Industry solutions
• Proven track record managing multi-workstream technical implementations with large, complex enterprises
• Strong understanding of CRM and industry workflows such as lead-to-cash, customer service management, CPQ/CLM, and field service
• Experience delivering projects on at least one major CRM/workflow platform: ServiceNow
• Proficiency in project management tools (e.g., ServiceNow’s SPM, MS Project, Smartsheet, Jira) and methodologies (Agile, Hybrid, Waterfall).
• Excellent communication, negotiation, and stakeholder management skills
• Experience managing third-party/partner resources in delivery engagements.

Benefits

• Competitive salary
• Opportunities for professional growth
• Impactful work with a leading AI-powered CRM platform
• Close collaboration with customers and partners