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Birlasoft Limited
Technical Specialist-App Development
Join Birlasoft Limited in Noida as a Technical Specialist-App Development. Lead ITOM implementations using ServiceNow. Requires 5+ years in ITOM.
Consulting
Mid-Level
ServiceNow Role Type:
Implementer
ServiceNow Modules:
Discovery
Event Management
IT Operations Management
Integration Hub
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Discovery
Certified Implementation Specialist - Event Management
Certified Implementation Specialist - Service Mapping
Job description
Posted on:
June 9, 2025
We are seeking a Technical Specialist-App Development to lead and guide the technical aspects of ITOM implementations and support, focusing on areas like discovery, service mapping, configuration management, and event management.
Requirements
- Strong technical expertise in IT Operations Management (ITOM)
- Experience with ITOM tools and platforms, such as ServiceNow
- Knowledge of ITIL frameworks and best practices
- Strong problem-solving, analytical, and debugging skills
- Excellent communication, collaboration, and interpersonal skills
- Leadership and mentoring experience
- Ability to work independently and as part of a team
- Experience with scripting, software development, and integrations
- Understanding of IT infrastructure, including servers, networks, and applications
Benefits
- Please refer to the job description for more information about the role and the company.
Requirements Summary
5+ years of experience in IT Operations Management or a related role, with strong technical expertise in ITOM and experience with ITOM tools and platforms such as ServiceNow
