Technical Support Analyst - French Speaker

Anaplan is seeking a Technical Support Analyst to empower customers with their AI-infused scenario planning and analysis platform. The role involves providing proactive support, resolving technical issues, and ensuring exceptional customer experiences. The team values innovation, problem-solving, and celebrating wins. This position is a collaborative, dynamic role within a growing global team.

Requirements

• Fluent in French and English (verbal and written)
• Strong customer support skills
• SaaS technical support experience
• Skilled in Salesforce or ServiceNow
• Experience in working with complex issues
• Self-motivated and collaborative
• Willingness to work weekends