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Hewlett Packard Enterprise
Technical Support Engineer – Level 1 (L1 TAC)
HPE L1 Technical Support Engineer in Chennai. Network troubleshooting, case management, diagnostics. 2yrs NOC/TAC exp, CS degree, CCNA/Network+ preferred. Health, development benefits.
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Certified System Administrator
Job description
Posted on:
December 12, 2025
Technical Support Engineer – Level 1 (L1 TAC) role at Hewlett Packard Enterprise (HPE) with responsibilities including customer case management, technical troubleshooting, and diagnostic & escalation. Required technical skills include networking fundamentals, switching fundamentals, and operating systems & tools.
Requirements
- Bachelor's degree in Computer Science, IT, Networking, or related field
- 2 years of experience in network operations, NOC, TAC support, or field networking
- Preferred certifications: ACSA / ACSP, CCNA / Network+, ITIL Foundation
Benefits
- Health & Wellbeing
- Personal & Professional Development
- Unconditional Inclusion
Requirements Summary
2 years of experience in network operations, NOC, TAC support, or field networking; Bachelor's degree in Computer Science, IT, Networking, or related field
