.svg)
Hewlett Packard Enterprise
Technical Support Engineer – Level 1 (L1 TAC)
HPE L1 Technical Support Engineer in Chennai. Manage customer cases, troubleshoot networking/OS issues. Bachelor's degree, 2yrs NOC/TAC experience required. CCNA/ITIL preferred. Hybrid role with health benefits & professional development.
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
December 12, 2025
Technical Support Engineer – Level 1 (L1 TAC) role at HPE, designed as a 'Hybrid' job with 2 days/week work from an HPE office. Responsibilities include customer case management, technical troubleshooting, and documentation. Required technical skills include networking fundamentals, switching fundamentals, and operating systems & tools.
Requirements
- Bachelor's degree in Computer Science, IT, Networking, or related field
- 2 years of experience in network operations, NOC, TAC support, or field networking
- ACS, ACSP, CCNA, Network+, or ITIL Foundation certifications (nice to have)
Benefits
- Health & Wellbeing
- Personal & Professional Development
- Unconditional Inclusion
Requirements Summary
Bachelor's degree in Computer Science, IT, or related field; 2 years of experience in network operations; and certifications in ACS, ACSP, CCNA, or ITIL Foundation (nice to have)
