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ServiceNow
Technical Support Engineer - Platform Tech
Join ServiceNow as a Technical Support Engineer in Heredia. Leverage your AI skills and customer support experience to enhance client satisfaction. Competitive salary and growth opportunities.
The Mothership
Entry Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
April 30, 2025
We are seeking a Technical Support Engineer - Platform Tech to provide amazing customer support experiences using skills such as building trust, showing empathy and excellent communication to answer customer questions and resolve issues through various technologies.
Requirements
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
- 0-2+ years customer facing technical support experience
- Proficiency in Portuguese, English, and Spanish
Benefits
- Competitive salary
- Opportunities for career growth and development
- Collaborative and inclusive work environment
Requirements Summary
Experience with AI, customer support experience, proficiency in multiple languages
