Technical Systems Analyst

Oxfam America's business application ecosystem includes ERP, HRIS, CRM, and other systems. The Technical Systems Analyst is responsible for administering, integrating, and supporting these systems. This role supports day-to-day operations, manages integrations, and delivers reporting and automation solutions, focusing on data flow, accuracy, and operational efficiency. The position values a collaborative, problem-solving, and equitable work environment.

Requirements

• Serve as the primary technical contact for business applications.
• Administer, configure, and develop ERP systems.
• Collaborate with business users to manage system configurations and troubleshoot issues.
• Track and manage technical requests through platforms like Jira or ServiceNow.
• Develop and maintain Power BI dashboards and SQL-based reports.
• Design integrations between business systems using APIs or middleware.
• Automate data exchange across platforms using technologies like Azure Logic Apps or Azure Data Factory.
• Develop scripts or lightweight applications using Python, JavaScript, or C#.
• Ensure compliance with security, privacy, and data governance policies.
• Monitor emerging technology trends and vendor feature releases.
• Design practical and cost-effective solutions leveraging existing technology platforms.

Benefits

• Union: Grade F