Technical Writer

ServiceNow is seeking a Technical Writer to create and maintain user-focused technical documentation for their innovative AI-enhanced technology. The role involves working closely with designers and engineers, leveraging content development processes, and delivering content that empowers users to achieve their goals. ServiceNow offers competitive benefits and a fulfilling work environment.

Requirements

• Experience in leveraging AI for work processes.
• Understanding of content development life cycles and processes.
• Experience authoring in DITA, Markdown, or other structured authoring architecture.
• Experience working in a fast-paced, globally distributed software development environment.
• Demonstrated ability to work collaboratively within teams.

Benefits

• Health plans
• 401(k) Plan
• ESPP
• matching donations
• flexible time away plan
• family leave programs