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ServiceNow
Technical Writer
Join ServiceNow in San Diego as a Technical Writer. Create user-focused documentation, leveraging AI and DITA/Markdown skills. Enjoy great benefits!
The Mothership
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
Integration Hub
ServiceNow Certifications (nice to have):
Job description
Posted on:
August 21, 2025
ServiceNow is seeking a Technical Writer to create and maintain user-focused documentation for their various applications and products. The role involves working closely with design, engineering, and product management teams, and gaining a deeper understanding of the ServiceNow platform. This position offers a chance to impact customer success and work in a fast-paced environment.
Requirements
- Experience in integrating AI into work processes.
- Understanding of content development processes.
- 1-2 years work experience in technical communication.
- Understanding of DITA or Markdown.
- Experience working in a global distributed software development environment.
Benefits
- Health plans
- 401(k) Plan with company match
- ESPP
- matching donations
- flexible time away plan and family leave programs
Requirements Summary
1-2 years exp in technical communication. Strong AI/ML integration experience. DITA or Markdown writing skills. Fast-paced, globally distributed experience
Apply now
San Diego
|
California
United States
Entry Level
In-Person
Full Time
78900-122300 USD/year
