DeepSource Technologies

Technology Operations & AIOps Consultant

Join DeepSource Technologies in Riyadh as a Technology Operations & AIOps Consultant. Leverage ServiceNow ITOM to modernize monitoring tools and enhance automation.

ServiceNow Role Type:
ServiceNow Modules:
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IT Operations Management
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IT Service Management
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Incident Management
ServiceNow Certifications (nice to have):

Job description

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Posted on:
 
July 8, 2025

This Technology Operations & AIOps Consultant role will focus on evaluating and modernizing existing monitoring tools, deploying AIOps capabilities, and developing automation playbooks. The consultant will also reengineer operational processes and implement a proactive incident management strategy leveraging predictive insights. The role is based in Riyadh, Saudi Arabia.

Requirements

  • Bachelor's in Information Technology, Engineering, or Computer Science
  • 8–12 years in IT operations, observability, or monitoring architecture
  • 3–5 years hands-on in AIOps and automation
  • Strong background in Dynatrace, Splunk, SolarWinds, ServiceNow, Elastic, BMC tools

Requirements Summary

Bachelor's in IT/Eng or CS, 8-12 yrs IT ops exp., 3-5 yrs AIOps & automation, strong Dynatrace, Splunk, and ServiceNow skills. ServiceNow ITOM is preferred