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TriNet
Technology Operations Center Specialist
Join TriNet as a Technology Operations Center Specialist in Atlanta, GA. Provide first-level support using ServiceNow, M365, and more. Benefits include health plans, 401(K), and PTO.
Direct Hire
Entry Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
IT Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
June 27, 2025
The Tech Operations Center Specialist provides first-level technical support to TriNet colleagues and clients via phone, live chat, and ITSM ticketing system, requiring expertise in various hardware and software platforms.
Requirements
- High School Diploma required
- Typically 1+ years of applicable experience in a technical support role
- Beginner to intermediate knowledge of M 365 Suite, PC and Apple laptops, Microsoft Windows OS, Apple Mac OS, Android and iOS mobile devices, Active Directory, Wired and wireless networking, ServiceNow, SalesForce, AWSConnect
Benefits
- medical, dental, and vision plans
- life and disability insurance
- 401(K) savings plan
- employee stock purchase plan
- eleven (11) Company observed holidays
- PTO and a comprehensive leave program
Requirements Summary
High school diploma, 1+ years of technical support experience, and knowledge of various hardware and software platforms
Apply now
Atlanta
|
Georgia
United States
Entry Level
Hybrid
Full Time
48460-72780 USD/year
