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Bank of America
Technology Operations Specialist II - Key Mgmt. Systems
Join Bank of America as a Technology Operations Specialist II in Charlotte, NC. Leverage ServiceNow for incident management while implementing key management systems.
Direct Hire
Entry Level
ServiceNow Role Type:
Implementer
ServiceNow Modules:
IT Service Management
Problem Management
ServiceNow Certifications (nice to have):
Job description
Posted on:
May 23, 2025
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. This job is responsible for leading the planning, designing, and implementation of complex infrastructure solutions to meet deployment requirements aligned with available playbooks and technical blueprints.
Requirements
- Hands on experience working on Linux/Unix and/or Windows server platforms
- Strong understanding of cryptographic principles and key management best practices
- Experience working knowledge of Hardware Security Modules (HSM) such as Thales HSM or Cipher Trust Manager.
- Experience with key management systems such as AWS KMS, Azure Key Vault, or Google Cloud KMS.
- Proficiency in at least one programming language (e.g., Python, Java, Go) and experience with automation tools (e.g., Ansible, Terraform).
- Excellent troubleshooting and problem-solving skills.
- Strong communication and collaboration skills.
- Familiarity of Incident and Problem Management systems like Remedy or ServiceNow.
Benefits
- 40 hours per week
Requirements Summary
2-5 years of experience with Linux/Unix and/or Windows server platforms, knowledge of cryptographic principles and key management best practices, and experience with key management systems
