TechOps-DE-SNOW-TechLead-M

EY is seeking a TechOps-DE-SNOW-TechLead-M to build strong relationships and deliver value to clients in the ServiceNow Operations field. This role focuses on operational excellence within the company, managing a team of DevOps engineers, and driving continuous improvement. The position offers a global delivery network and opportunities for career growth in a dynamic environment.

Requirements

• Manage L2 & DevOps team to maintain client operations.
• Proactive management of operations queues (incidents, tasks, requests).
• Maintain application enhancements and defects.
• Plan and manage platform upgrades.
• Produce weekly & monthly service reviews.
• Direct employee to track & escalate issues.

Benefits

• Continuous learning
• Diverse and inclusive culture