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Primerica
Telecom Support Engineer
Telecom Support Engineer at Primerica, Georgia. Support Unified Communications Platform, manage extensions, voicemail, mobile devices. 2-3 yrs exp, Bachelor's degree required. Competitive benefits, professional development.
Direct Hire
Entry Level
ServiceNow Role Type:
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Job description
Posted on:
November 20, 2025
Join our team at Primerica, a Top Workplace USA and one of America's Greatest Workplaces for Diversity. As a Telecom Support Engineer, you will assist with supporting our current Unified Communications Platform, supporting end users and maintaining all related documentation. This includes extension assignments, voicemail, and other voice-related applications.
Requirements
- Process extension assignments, provision voicemail, conference accounts and maintaining all related records
- Support end users including training, maintaining training materials, fielding questions from users and repairs
- Manage corporate mobile devices including overseeing contracts, handling replacements of mobile phones and tablets, coordinating with telecom providers for issue resolution, and supporting daily operational needs related to mobile services
Benefits
- Day one health, dental, and vision insurance
- 401(k) Plan with competitive employer match
- Vacation, sick, holiday and volunteer time off
- Life and disability insurance
- Flexible Spending Account & Health Savings Account
- Professional development
- Tuition reimbursement
- Company-sponsored social and philanthropy events
Requirements Summary
2-3 years of experience, Bachelor's degree in a related field or industry experience in infrastructure management, and exposure to Unified Communications platforms
