Join DecisionPoint as a Tier 2 Support Specialist in Washington, DC. Leverage ServiceNow skills to resolve IT issues, manage tickets, and enhance user experience.
DecisionPoint Corporation is seeking a Tier 2 Support Specialist - Junior to provide essential IT support to the USDA Customer Experience Center (CEC). The position involves assisting end users with technical issues, managing service tickets, and ensuring timely and effective resolutions to maintain a seamless IT environment.