Wipro Limited

Tools Solution Architect- BSM & AIOps

Join Wipro Limited as a Tools Solution Architect- BSM & AIOps in Bengaluru. Leverage ServiceNow skills in ITSM, ITOM, and AIOps to drive digital solutions.

ServiceNow Role Type:
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Sales
ServiceNow Modules:
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DevOps
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IT Asset Management
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IT Operations Management
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IT Service Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
May 21, 2025

The Tools Solution Architect- BSM & AIOps will work with customers to respond to RFI/RFPs and propose solutions in the area of Digital IT Service Management, Service Assurance & AIOps. The role involves collaborating with a team to create solution documentation, pricing, and presales collateral, as well as presenting AIOPS solutions to customers and managing partner interactions.

Requirements

  • 7-10 years of experience in IT Service Management, Service Assurance, and AIOps
  • Strong knowledge of ITOM, ITSM, ITAM (Monitoring, observability, AIOPS, Service Management, Asset Management and Automation)
  • Experience with tools such as Splunk, AppDynamics, Dynatrace, Moogsoft, HP, Microfocus, BMC, Microsoft, ServiceNow, and others

Benefits

  • Job Title: Tools Solution Architect- BSM & AIOps
  • Requisition ID: 67169
  • Company: Wipro Limited

Requirements Summary

7-10 years of experience in IT Service Management, Service Assurance, and AIOps, strong knowledge of ITOM, ITSM, ITAM, and experience with various tools