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ServiceNow
UX Sr Technical Consultant, Platform
Join ServiceNow in Toronto as a UX Sr. Technical Consultant. Leverage 5+ years of ServiceNow expertise and CSA Certification to enhance user adoption and satisfaction.
The Mothership
Senior
ServiceNow Role Type:
System Administrator
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Certified System Administrator
Job description
Posted on:
September 19, 2025
ServiceNow is seeking a UX Sr. Technical Consultant to focus on the Customer Excellence Group, driving user adoption and customer satisfaction. The role involves collaborating with customers, leading workshops, and contributing to ServiceNow's platform expertise. This is a functional and technical expert position, acting as a guide and enabling customer leadership.
Requirements
- At least 5 years of configuration or development experience on the ServiceNow platform.
- Current ServiceNow System Administrator (CSA) Certification.
- Demonstrated ability to influence and consult in complex customer environments.
- Strong interpersonal skills and customer-centric attitude.
- Bachelor's degree or equivalent (Human-Computer Interaction) or equivalent experience.
Requirements Summary
5+ years of ServiceNow platform experience. CSA Certification & Javascript framework experience (AngularJS, React). Strong client communication & UX skills
