GovCIO

UX/UI Subject Matter Expert (Remote)

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Job description

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October 14, 2025

GovCIO is seeking a UX/UI Subject Matter Expert to advise on design and user experience for their federal digital platforms. This role requires a customer-facing individual with experience documenting processes and creating automated solutions. The position is remote and requires a high degree of communication and collaboration with both internal stakeholders and external clients. This is a front-end focused UX role.

Requirements

  • Bachelor’s degree in HCI, Design, Computer Science, or related field
  • 5-8 years of experience in IT
  • 4 years of additional relevant experience
  • Demonstrated experience converting business processes into diagrams
  • Familiarity with Jira, Confluence, and ServiceNow
  • Strong communication and leadership skills
  • Ability to obtain a DHS Public Trust Clearance

Benefits

  • Employee Assistance Program (EAP)
  • Corporate Discounts
  • Learning & Development platform
  • Training, Education and Certification Assistance*
  • Referral Bonus Program
  • Internal Mobility Program
  • Pet Insurance
  • Flexible Work Environment

Requirements Summary

Bachelor's degree in a related field. 5-8 years of IT experience. 4+ years converting processes into diagrams