Vice President, AI Operations and Systems

Optimum is seeking a high-impact AI operational leader to join their team as their next Vice President of AI Operations and Systems. The VP will lead teams and initiatives to drive operational scale, improve product performance, and customer availability by implementing AI-based tools and solutions that accelerate automation and efficiency.

Requirements

• Bachelor’s degree in Technology, Engineering or related field of study. A Master's degree is preferred
• Minimum fifteen years’ industry experience, with a minimum ten years of leadership experience, specifically within a 24/7 operations
• Previous experience leading a large-scale service delivery organization is required
• Expert level experience in Network Operations including risk management and compliance, with experience leveraging analytics, tools and process improvement methodologies to optimize performance
• Experience developing and deploying automation leveraging artificial Intelligence (AI) and machine learning
• Knowledge of and experience working ServiceNow platform
• Very strong executive presence, communication and presentation skills, translating complex and technical topics into easy-to-understand concepts and messaging
• In-depth knowledge of ITIL framework and certification is highly desirable
• Experience leading automation projects and teams in complex capital automation projects
• Solid financial acumen with experience in budget, planning and financial reporting
• Demonstrated leadership in a DevOps and SRE models for both cloud and on-prem platforms
• Comprehensive knowledge of industry regulations, compliance frameworks, and data privacy laws
• Proficient in assessing, building and motivating high-performance teams
• Strong analytical and problem-solving abilities, with a results-oriented approach to decision-making
• Ability to collaborate effectively with cross-functional teams and manage vendor relationships

Benefits

• Competitive salary
• Benefits
• Paid time off
• Retirement plan
• Health insurance
• Stock options