.svg)
Santander
Vice President, End User Technology: VIP Support
VP End User Technology: VIP Support at Santander (NY). Deliver high-touch tech support to C-suite executives using ServiceNow incident management, Microsoft 365, Teams. 9+ yrs PC support, 7+ IT end-user, 3+ VIP experience required. 401k, PTO, tuition reimbursement.
Direct Hire
Senior
ServiceNow Role Type:
ServiceNow Modules:
IT Service Management
ServiceNow Certifications (nice to have):
Job description
Posted on:
November 17, 2025
Vice President, End User Technology: VIP Support role provides high-touch technology support to Santander's senior executives, board members, and critical business leaders. The role requires delivering a seamless, secure, and reliable technology experience across all devices, platforms, and collaboration tools.
Requirements
- Provide personalized, end-to-end technology support for C-suite executives, senior leaders, and other VIP stakeholders.
- Diagnose and resolve complex technical issues involving Windows 11, iOS devices, and enterprise tools such as Microsoft 365, Teams, and Outlook.
- Manage VIP-related incidents and requests through ServiceNow, ensuring accurate documentation, prioritization, and escalation where appropriate.
Benefits
- 401k Matching
- Generous Paid Time Off
- Tuition Reimbursement
Requirements Summary
9+ years of experience in client (PC) technologies and support services, 7+ years in IT end-user support, and 3+ years in VIP or executive support
Apply now
New York
|
New York
United States
Senior
In-Person
Full Time
93750-160000 USD/year
