CACI International Inc

Voice Architect, SME

Join CACI as a Voice Architect SME in Doral, FL. Leverage ServiceNow for ITSM, lead communications systems, and enjoy comprehensive benefits.

ServiceNow Role Type:
ServiceNow Modules:
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Change Management
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IT Service Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
June 3, 2025

CACI is seeking an experienced Voice Architect Subject Matter Expert to support U.S. Southern Command (USSOUTHCOM) in Doral, Florida. The position involves establishing communications systems, planning network installations, and providing technical leadership on major tasks or technology assignments.

Requirements

  • US Citizen with active secret level clearance
  • Bachelor’s degree in information technology, Computer Science, or related field
  • Current TCO Certified VoIP Analyst (CVA) and Cisco CCNA Voice Certifications
  • 8+ years of relevant experience
  • Strong analytical and problem-solving skills
  • Experience with change management tools and ITSM platforms (ServiceNow)

Benefits

  • Comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits

Requirements Summary

US citizen with secret clearance, Bachelor’s degree in IT or related field, and 8+ years of experience