Vulnerability Remediation and Patching Support Technician

Link Solutions is seeking a Vulnerability Remediation and Patching Support Technician to join our team at Adelphi, MD. The role involves managing patch deployment and vulnerability mitigation in accordance with DoD and ARL IT policies.

Requirements

• Must be a US Citizen
• Must have an active DoD Top Secret Clearance
• BA/MS or AA in computer sciences or information technology with two (2+) additional years of experience
• Must have at least five (5+) years of relevant experience working in an IT or Service Desk environment
• IAT Level II Certification equivalent or higher per DoD 8570/DoD 8140
• Must obtain a computing environment certification within 6 months of hire
• Strong understanding of DoD cybersecurity compliance requirements and tools (STIGs, SCAP, RMF)
• Demonstrated experience with patching tools (e.g., WSUS, SCCM/MCEM, Red Hat Satellite, JAMF, or Ansible)
• Ability to manage complex remediation plans across a heterogeneous IT environment
• Experience writing and modifying automation scripts (e.g., PowerShell, Bash, Python)
• Familiarity with vulnerability scanning tools (e.g., Tenable.sc/Nessus, Qualys, OpenSCAP)
• Preferred: Information Technology Infrastructure Library (ITIL) v4 certification
• Platform-specific certifications preferred (e.g., RHCSA, MCSA, MCP)
• Experience with incident management within the ServiceNow Information Technology Service Management (ITSM) platform
• Proficiency with Microsoft Office products
• Experience creating and modifying documentation for technical processes and procedures
• Experience working in a Department of Defense (DoD) environment

Benefits

• Paid holidays
• Paid time off
• Medical
• Dental
• Vision
• Company-paid long and short-term disability
• Life insurance
• Referral bonuses
• Relocation incentive program
• Certification reimbursement program
• Retirement