Leidos

Walkup Help Desk Desktop Specialist

Join Leidos as a Walkup Help Desk Desktop Specialist in Arlington, VA. Leverage ServiceNow skills to lead mobile device support and manage IT services.

Department - JobBoardly X Webflow Template
Direct Hire
Job Level - JobBoardly X Webflow Template
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
Department - JobBoardly X Webflow Template
IT Service Management
ServiceNow Certifications (nice to have):
Department - JobBoardly X Webflow Template
Certified Implementation Specialist - IT Service Management

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
June 13, 2025

The Mobility Communications Lead will oversee and provide non-secure and secure mobile device capability and support by coordinating with the Mobility Service Manager and key stakeholders within the AFNCR. The position requires a high school diploma and a minimum of 5 years of experience, and includes responsibilities such as leading a team, analyzing technical data, and providing regular updates to key stakeholders.

Requirements

  • High School Diploma
  • Minimum of 5 years of experience
  • Active DoD Secret Security Clearance
  • Current CompTIA Security+ Certification
  • Understanding of Wi-Fi topography and wireless network configurations
  • Familiarity with IT service management tools such as ServiceNow and/or Remedy
  • Experience with iPhone provisioning and mobile device management

Requirements Summary

5 years of experience, High School Diploma, Active DoD Secret Security Clearance