As a Workday Integration Expert, you will provide day-to-day system support through incident and service request management, reviewing and managing the support knowledge base, and refining support services to enhance operational excellence.
Requirements
- Minimum of 3 years of experience in supporting various types of Workday custom integrations
- Hands on experience and proficiency with integration tools and technologies
- Solid understanding of Workday functional configuration
- Prior experience working with ServiceNow ticketing tool and SLA targets
- Experience with Change Management, Knowledge Management, Problem Management processes
- Ability to work independently and collaboratively within a team environment
- Skilled in accurately estimating task durations, consistently meeting deadlines, and effectively prioritizing multiple requests
- Strong analytical skills and the ability to diagnose problems through to resolution
- Experience in coordinating people and team’s operations
- Excellent communication skills
Benefits
- Flexible work arrangements
- Opportunities for career growth and development
- Inclusive and diverse work environment