SAP

Working Student (f/m/d) - Business Process Documentation, Improvement & Adoption

Join SAP in Walldorf as a Working Student (f/m/d) to enhance ITSM/ITOM processes using ServiceNow. Ideal for students in Business/IT with strong English skills.

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Consulting
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Entry Level
ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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IT Operations Management
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IT Service Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
May 29, 2025

We are looking for a working student (f/m/d) to support our internal team in enhancing standard processes and tools for IT Service Management (ITSM) and IT Operations Management (ITOM). The role involves creating work instructions, providing project management support, and optimizing processes and tools.

Requirements

  • Student (f/m/d) at a university or a university of applied sciences
  • Preferred fields of study: Bachelor or Master students of Business, Engineering or Information Technology with at least 3 semesters left to finish their studies
  • Computer Skills: MS Office applications, especially PowerPoint
  • Languages: Strong communication skills in English. German would be beneficial
  • Soft Skills: Attentions to details, curiosity, and willingness to learn about new technologies, concepts, and tools

Benefits

  • Hands-on experience in the design and implementation of global IT projects
  • In-depth knowledge of ITSM and ITOM processes
  • Comprehensive understanding of ServiceNow
  • Knowledge of SAP Business Processes

Requirements Summary

Student with 3 semesters left of studies, strong communication skills in English, experience with MS Office applications