This is an opportunity to join a fast-growing Managed Services Provider as a Senior Configuration Management Administrator. The ideal candidate will be responsible for managing and maintaining our Logic Monitor system and its global configurations.
Requirements
- Deep understanding of many technologies and monitoring systems
- Excellent problem-solving skills
- Ability to work collaboratively with other teams
- 5+ years of experience working with monitoring tools
- Strong Monitoring tools and Reporting capabilities using LogicMonitor (or New Relic, Big Panda, or similar)
- Experience combining New Relic with Big Panda to gain actionable insights
- Scripting and automating administration tasks like Python, Bash, PowerShell
- Technical troubleshooting skills for both system performance and network connectivity issues
- Strong Experience with CI/CD methodologies, workflows, configuration management, and tools such as Service Now
- Container technologies: Docker / Kubernetes / Rancher
- Public and Hybrid clouds technologies, (AWS, Azure, Google Cloud, etc)
- Transactional Databases MySQL, MS SQL, Postgres
- Agile methodology (SCRUM) experience
- Prior experience in a Managed Services Provider or Customer Facing role
- Experience with cloud-based database solutions (e.g., Azure SQL Database, AWS RDS)
- Knowledge of scripting languages such as PowerShell or Python
- Certification in SQL Server or other relevant technologies
Benefits
- Competitive salary and performance-based bonuses
- Comprehensive health, dental, and vision insurance
- Retirement savings plan with company profit sharing
- Professional development opportunities
- Flexible work arrangements
- Generous paid time off and holiday