.svg)
Futures.Works
2de Lijn IT Support Engineer
2de Lijn IT Support Engineer at Futures.Works (Hilversum). Handle 2nd/3rd-line tickets, resolve complex issues, collaborate with team. Requires analytical skills, service orientation, strong communication. Advance IT support career.
Staffing Agency/Recruiter
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
December 12, 2025
Second Line ICT Support Engineer role at an international company with complex IT environment, handling second- and third-line tickets, collaborating with support colleagues, and contributing to team professionalization.
Requirements
- Active involvement in resolving tickets
- Proactive research into problems
- Sharing knowledge with the team
Requirements Summary
Service-oriented, communicatively strong, analytical, and result-driven with experience in complex ICT environment
