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Futures.Works
2e lijns ICT Support Engineer
2e lijns ICT Support Engineer at Futures.Works, Hilversum. Provide second-line support in complex ICT environment. ITIL, Scrum/Agile, Microsoft expertise required. Growth opportunities, work-life balance.
Staffing Agency/Recruiter
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
Service Portal
ServiceNow Certifications (nice to have):
Job description
Posted on:
December 12, 2025
Second Line ICT Support Engineer position at Futures.Works, an international platform specializing in IT careers. The role requires collaboration with support colleagues to provide an optimal user experience and contribute to the professionalization of the team in a complex ICT environment.
Requirements
- Service-oriented
- Communicatively strong
- Analytical
- Result-driven
Benefits
- Work-life balance
- Opportunities for growth and professionalization
Requirements Summary
2-5 years of experience in a complex ICT environment, with knowledge of ITIL, Scrum/Agile, and Microsoft products
