ServiceNow

Account Director - CRM & Industry Solutions - MRD

ServiceNow Account Director - CRM & Industry Solutions in Mumbai. Drive enterprise CRM solutions for MRD sector. 12+ years sales exp, India MRD expertise, SFA knowledge required.

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The Mothership
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Expert/Leadership
ServiceNow Role Type:
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Sales
ServiceNow Modules:
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Customer Service Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Customer Service Management

Job description

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Posted on:
 
November 21, 2025

ServiceNow is seeking a CRM Account Executive that is a customer facing domain expert, that drives innovative business solutions with our customers.

Requirements

  • 12+ years in sales with success generating new business sales of enterprise-class Customer Experience or other Business solutions
  • Experience selling into India MRD (Manufacturing, Retail, Distribution) is essential
  • Advanced knowledge of sales force automation, customer service management, enterprise resource planning or other business application technologies would be ideal

Requirements Summary

12+ years of sales experience, experience selling into India MRD, advanced knowledge of sales force automation