Senior CRM Test Engineer

ISS STOXX is actively hiring for Senior CRM Test Engineer to join our Corporate Applications Team in Mumbai (Goregaon East), India.

Requirements

• Proactively engage and support application teams to resolve data and system issues, gather requirements, and improve workflows and functionality.
• Review business requirements and translate them into testing specifications.
• Design, document, and execute test plans and test cases for Salesforce.com, HubSpot, and financial corporate systems.
• Conduct production and QA testing activities, including pre- and post-launch validation to ensure business needs are met.
• Research and troubleshoot issues independently within established Service Level Agreements.
• Assist with data imports/exports and maintain integrations across SFDC, expense, financial, and other corporate systems.
• Manage change releases: validate tickets, share release notes, ensure post-production validation, and maintain proper documentation.
• Ensure adherence to configuration and release management principles.
• Collaborate with other ISS teams to resolve technical issues and communicate request status.
• Support the design and implementation of new testing processes and enhancements.
• Apply industry best practices, frameworks, and methods.
• Work effectively in a multi-location, agile development environment with flexible processes and changing requirements.
• Demonstrate strong communication, analytical, and problem-solving skills.
• Maintain a sense of urgency and focus on delivery dates and project completion.
• Perform other duties as assigned.

Benefits

• We are committed to building a culture that values diverse skills, perspectives, and experiences.
• We hire the best talent in our industry and empower them with the resources, support, and opportunities to grow—professionally and personally.
• We foster an environment that fuels creativity, drives innovation, and shapes our future success.