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Account Service Manager
Join Deliverect in Ghent as an Account Service Manager. Leverage ServiceNow skills for service delivery, API integration, and analytics. Enjoy a collaborative environment and learning budget.
Mid-Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
Incident Management
Integration Hub
ServiceNow Certifications (nice to have):
Job description
Posted on:
June 5, 2025
At Deliverect, we're revolutionizing commerce by providing a connected suite of on and off-premise solutions. Join our team as an Account Service Manager and contribute to shaping how businesses connect with their customers in a rapidly evolving global market.
Requirements
- 3–5 years of experience in service delivery, customer support, or technical account management
- Strong understanding of APIs, system integrations, and troubleshooting techniques
- Demonstrated experience in SLA monitoring and reporting
- Proficiency in analytics and reporting tools such as Looker, Google Sheets, Jira, and Intercom/zendesk/servicenow
Benefits
- Dedicated learning budget
- Opportunity to solve meaningful challenges and drive innovation
- Collaborative global team environment
- Regionally tailored rewards and compensation packages
Requirements Summary
3–5 years of experience in service delivery, customer support, or technical account management with a strong understanding of APIs and system integrations
