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Wipro Limited
Administrator - L3
Join Wipro Limited as an L3 Administrator in Pune. Leverage ServiceNow ITOM Service Mapping to resolve client issues, ensuring satisfaction and timely solutions.
Consulting
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
IT Operations Management
Incident Management
Problem Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Service Mapping
Job description
Posted on:
May 26, 2025
Resolve, maintain, and manage client's software, hardware, and network issues as per defined SLA's, ensuring client satisfaction. Timely response to tickets, quality solutioning, and root cause analysis are key responsibilities.
Requirements
- Mandatory Skills: ServiceNow ITOM Service Mapping
- Experience: 3-5 Years
Requirements Summary
3-5 years of experience and ServiceNow ITOM Service Mapping skills are required
