.svg)
Wipro Limited
Administrator - L3
Join Wipro Limited as an L3 Administrator in Chennai. Leverage ServiceNow skills to manage client software and hardware, ensuring SLA adherence and client satisfaction.
Consulting
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
Incident Management
Service Catalog
ServiceNow Certifications (nice to have):
Job description
Posted on:
June 10, 2025
The role is to resolve, maintain, and manage client's software, hardware, and network based on service requests raised from the end-user. The purpose is to ensure client satisfaction by following defined SLAs.
Requirements
- Mandatory Skills: ServiceNow - Platform Core
- Experience: 3-5 Years
- 100% adherence to SLA/ timelines
- Multiple cases of red time
- Zero customer escalation
- Client appreciation emails
Benefits
- Work with a leading technology services and consulting company
- Opportunity to be part of a modern Wipro with bold ambitions
- Chance to design your own reinvention
- Equal Opportunity Employer
- Commitment to creating an accessible, supportive, and inclusive workplace
Requirements Summary
3-5 years of experience, skills in ServiceNow - Platform Core, and adherence to SLA/ timelines
