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Wipro Limited
Administrator - L3
Join Wipro as an L3 Administrator in Pune. Leverage 3-5 years of ServiceNow ITOM Service Mapping experience to enhance client satisfaction and resolve issues.
Consulting
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
IT Operations Management
Incident Management
Service Catalog
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Service Mapping
Job description
Posted on:
May 26, 2025
Work with Wipro as an Administrator - L3 to resolve, maintain, and manage client's software/hardware/network based on service requests. Ensure timely response and client satisfaction.
Requirements
- 3-5 years of experience
- ServiceNow ITOM Service Mapping experience
Benefits
- 100% adherence to SLA/timelines
- Multiple cases of red time
- Zero customer escalation
- Client appreciation emails
Requirements Summary
3-5 years of experience in ServiceNow ITOM Service Mapping
