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Wipro Limited
Administrator - L3
Join Wipro Limited as an L3 Administrator in Bengaluru. Leverage your ServiceNow skills in ITSM and CSM modules. 3-5 years experience required. Benefits include SLA adherence and client appreciation.
Consulting
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
Configuration Management Database
Customer Service Management
Discovery
IT Service Management
Incident Management
Integration Hub
Service Catalog
Service Portal
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Discovery
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
May 30, 2025
We are looking for an Administrator - L3 to work with us in Bengaluru, IN. The job involves working with ServiceNow Development, ITSM module, and Custom App Development. The ideal candidate will have strong hands-on experience with ServiceNow CSM module, ITSM module, and proficient in Client scripts, Business rules, UI policies, UI actions, Flow Designer / Workflow / Scripted Flows, Service Catalog & Request Management, CMDB & Discovery integration. The role requires self-driven and with ownership mindset.
Requirements
- Mandatory Skills: Servicenow-Development. Experience: 3-5 Years.
- Strong hands-on experience with ServiceNow CSM module.
- ITSM module (RITM, workflows), service portal experience preferred.
Benefits
- 100% adherence to SLA/ timelines
- Multiple cases of red time
- Zero customer escalation
- Client appreciation emails
Requirements Summary
3-5 years of experience in Servicenow-Development, with strong hands-on experience with ServiceNow CSM module, ITSM module, and proficient in Client scripts, Business rules, UI policies, UI actions
