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Wipro Limited
Administrator - L3
Join Wipro Limited as an L3 Administrator in Bengaluru. Leverage 3-5 years of ServiceNow ITSM experience to manage client requests and ensure satisfaction.
Consulting
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
IT Service Management
Incident Management
Service Catalog
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
June 24, 2025
Resolve, maintain, and manage client's software/hardware/network based on service requests raised from the end-user as per the defined SLA's ensuring client satisfaction.
Requirements
- 3-5 years of experience in ServiceNow - IT Service Management
- 100% adherence to SLA/timelines
- Zero customer escalation
Benefits
- Equal Opportunity Employer
- Accessible, supportive, and inclusive workplace
- Reasonable accommodation for persons with disabilities
Requirements Summary
3-5 years of experience in ServiceNow - IT Service Management, 100% adherence to SLA/timelines, Zero customer escalation
