Administrator – User & Asset Management

Gowling WLG is seeking a User and Asset Administrator for its IT Service Delivery team based in London. This role involves supporting user and asset management, ensuring timely administration of user accounts, processing of leavers and returns, and maintaining detailed records in ServiceNow. The role requires collaboration with other Service Delivery personnel and a proactive approach to process improvement.

Requirements

• Experience in customer service, demonstrating strong interpersonal and ‘soft skills”.
• Solid administrative skills, ideally including stock management and monthly stock control checks.
• Excellent verbal and written communication skills.
• Proactive approach to processes and finding better ways of working.

Benefits

• Hybrid approach to office and remote working
• Generous private medical insurance
• Pension allowance
• Life insurance
• Sabbatical opportunities
• Health and wellbeing programmes
• State of the art offices
• Opportunities for professional development
• Equal Opportunities