Advancement Application Developer

WGU is seeking an Advancement Application Developer to design, develop, and maintain technology solutions that support fundraising and constituent engagement efforts. The role requires strong coding skills, expertise in CRM systems, and the ability to balance configuration and custom development.

Requirements

• Designs, develops, tests, and implements CRM enhancements and related applications.
• Leads complex coding tasks, API integrations, and advanced system architecture design.
• Writes, reviews, and executes unit tests to ensure high-quality code delivery.
• Performs performance tuning and optimization for reliability and efficiency.
• Integrates third-party products with existing infrastructure and optimize for high utilization.
• Conducts quality control audits for data integrity and system processes.
• Diagnoses and resolves system interface and data integration issues.
• Identifies and corrects inconsistent data and process errors impacting user experience.
• Analyzes data trends and provide actionable insights for process improvements.
• Evaluates current business processes and recommend changes to improve efficiency and reduce costs.
• Plans and presents proposals for system upgrades and new architectures aligned with strategic goals.
• Implements configuration-based changes to uphold business processes and procedures.
• Creates and maintains comprehensive technical documentation for systems and projects.
• Develops training materials and provides guidance to internal users on system functionality and data interpretation.
• Ensures documentation and training content is accurate and approved by stakeholders.
• Gathers and validates project requirements from multiple departments.
• Manages multiple projects concurrently using Agile or Waterfall methodologies.
• Maintains strong relationships with technology teams, project managers, and other stakeholders.
• Collects and analyzes user feedback to enhance staff and student experiences.
• Oversees system interfaces between key departmental programs and software.
• Monitors system performance and implements improvements for navigation and usability.
• Researches emerging technologies and recommends solutions to enhance Advancement systems.
• Performs other job-related duties as assigned.

Benefits

• Medical, dental, vision, telehealth and mental healthcare
• Health savings account and flexible spending account
• Basic and voluntary life insurance
• Disability coverage
• Accident, critical illness and hospital indemnity supplemental coverages
• Legal and identity theft coverage
• Retirement savings plan
• Wellbeing program
• Discounted WGU tuition
• Flexible paid time off for rest and relaxation with no need for accrual
• Flexible paid sick time with no need for accrual
• 11 paid holidays
• Up to 12 weeks of parental leave