Advisory Presales Solution Consultant, CRM Solutions - Retail

Advisory Presales Solution Consultant for CRM Solutions - Retail, developing and delivering product-specific solutions during sales cycles, supporting sales effort, product customer requirements gathering, demonstrations, product configuration for proof of concepts, and participation in marketing events.

Requirements

• 8+ years of pre-sales solution consulting or sales engineering experience in Customer Experience, CRM, or Customer Engagement industry
• Experience working on complex deals with Enterprise Retail customers in a matrix team
• Proficiency with the ServiceNow platform or technical expertise with cloud software solutions
• Pitch perfect communication, writing and presenting skills
• Demonstrated relationship building skills, with proven success at developing and nurturing relationships up to and including C-level
• Experience speaking with both business decision makers, and technical decision makers, with the ability to effectively communicate ServiceNow value proposition and key differentiators to prospects
• Experience working collaboratively across a complex sales eco-system, with account teams, sales leadership, commercial, product management, product marketing, partners, and professional services
• Demonstrated territory management skills, including pipeline building and working closely with Sales counterpart to drive execution excellence
• Creative problem-solving skills with a growth mindset and desire to work in a fast-paced, high growth organization
• Organized and detail-oriented
• A high degree of passion, energy and drive
• Willingness to travel as necessary

Benefits

• Competitive salary
• Health insurance
• Retirement plan
• Paid time off
• Stock options