ServiceNow Business Process Consultant (Hybrid)

ServiceNow Business Process Consultant will lead structured workshops, provide consulting expertise, and facilitate requirements-gathering sessions to help clients realize the full value of their ServiceNow investment.

Requirements

• 5+ years of ServiceNow Process Consulting experience
• Proven expertise facilitating workshops, providing advisory services, and leading process-driven ServiceNow implementations
• Demonstrated ability to design process-aligned solutions across ITSM, ITOM, ITAM, CSM, or other core ServiceNow modules
• ServiceNow Certified System Administrator (CSA) certification
• Certifications in specific ServiceNow modules (ITSM, ITOM, ITAM, HRSD, SPM, SOM, CSM) (preferred)
• Excellent interpersonal skills and client relationship management experience
• Legally authorized to work in the United States without current or future sponsorship needs

Benefits

• At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances.