Advisory Solution Consultant - CRM

ServiceNow is seeking a CRM Advisory Solution Consultant to lead the creation and evolution of a Best Practice Proof of Concept Program centered on CRM and AI capabilities. This hands-on role will involve collaborating with colleagues to design, iterate, and improve a showcase program highlighting innovation and problem-solving in CRM solutions. The ideal candidate will be a technical expert with a passion for knowledge sharing.

Requirements

• Experience in integrating AI into work processes
• 7+ years of experience in enterprise architecture or technical leadership
• Proven expertise in the ServiceNow platform, especially CRM Workflow
• Strong background in CRM architecture, integrations, and scalable solution design
• Demonstrated success in leading the creation of prototypes, proof-of-concepts, or innovation labs
• Experience with integration patterns and tools (REST APIs, ETL, data virtualization)
• Excellent problem-solving and communication skills

Benefits

• Health plans
• 401(k) Plan
• Equity