ServiceNow

Advisory Solution Consultant - Customer Workflows

Join ServiceNow as an Advisory Solution Consultant in New York. Leverage ServiceNow for customer workflows, driving solutions and AI integration. 10+ years required. Competitive benefits.

ServiceNow Role Type:
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Sales
ServiceNow Modules:
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Discovery
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Integration Hub
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Discovery

Job description

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Posted on:
 
April 9, 2025

As an Advisory Solution Consultant - Customer Workflows, you will develop and provide industry-specific solutions during sales cycles, lead discovery workshops, and guide strategic programs in top accounts. You will also provide feedback to product management and share best practices with other Solution Consultants.

Requirements

  • 10+ years of pre-sales solution consulting or sales engineering experience in Enterprise Applications with an emphasis on Customer Experience / Customer Service
  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
  • Proficiency with the ServiceNow platform or technical expertise with other enterprise cloud software solutions

Benefits

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Flexible work arrangements and work-life balance

Requirements Summary

10+ years of experience, proficiency in ServiceNow or similar platforms, experience with AI integration