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Connection
Service Desk/Desktop Support Technician
Join Connection as a Service Desk/Desktop Support Technician in Urbandale, IA. Leverage ServiceNow skills to provide top-notch IT support. Benefits include contract-to-hire and great perks.
Consulting
Entry Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
May 2, 2023
Connection has a fantastic opportunity for a Desktop Support Technician to join their IT Service Desk team in Urbandale, IA. The role provides hands-on technical support for office and field staff, requiring a can-do attitude, excellent interpersonal skills, and the ability to resolve first-level technical issues efficiently.
Requirements
- 1–2 years of experience in a technical support or IT help desk role
- Familiarity with IT ticketing systems such as Freshservice, ServiceNow, or similar platforms
- Proficient in Microsoft 365, Windows OS, and basic endpoint troubleshooting
Benefits
- Contract to hire model
- Great benefits
Requirements Summary
1-2 years of experience, IT ticketing systems, Microsoft 365, Windows OS
Apply now
Urbandale
|
Iowa
United States
Entry Level
In-Person
Full Time
48000-50000 USD/year
