ServiceNow

AMS Strategic Customer Engagements ( Elevate) Technical Advisor

Join ServiceNow as an AMS Strategic Customer Engagements Technical Advisor in Austin, TX. Leverage 15+ years in enterprise architecture and AI integration on the ServiceNow platform.

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Job description

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August 21, 2025

ServiceNow is seeking Enterprise Architects to join their Team, focused on building credibility with technical leaders by developing cross-functional strategies and solutions. The Enterprise Architect role involves engaging with customers to understand their needs, leading architecture and design engagements, and acting as a technical leader for complex solutions. This position utilizes ServiceNow's cloud platform and data model to empower organizations.

Requirements

  • Leverage or critically think about how to integrate AI into work processes.
  • Experience leading diverse teams to reach challenging goals.
  • Track record of success in using Human Centered Design techniques.
  • Expertise designing, implementing and managing advanced architectures.

Benefits

  • Equal Opportunity Employer

Requirements Summary

15+ years in enterprise architecture, experience integrating AI, and leading diverse teams. Expertise in cloud platforms, TOGAF, Zachman & AI frameworks required