Analyst, Epic Client Systems

We are seeking a detail-oriented and experienced Application System Administrator to join our IT team in supporting critical business systems such as ServiceNow, Asana, and Salesforce within our Epic EHR environment.

Requirements

• Proven experience as a System Administrator or Application Administrator, specifically with ServiceNow, Asana, and Salesforce in an enterprise environment.
• Strong experience in administering the ServiceNow Customer Service Management module, including catalog items, knowledge base, and user access management.
• Experience with integration between ServiceNow Self-Service, Asana, Salesforce, and Epic EHR.
• Proficient in system administration tasks such as configuration, updating, troubleshooting, and support.
• Strong communication skills, with the ability to provide clear instructions and support to end users.

Benefits

• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
• Support for you and your family: Family resources, EAP counseling sessions, access Headspace, backup child and elder care, maternity/paternity leave and more
• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.