Analyst, Software Asset Management, Flexera

This key technical position within Digital Technology encompasses Software Asset Management, including the end-to-end lifecycle of software acquisition planning, purchases, deployment, upgrades, patches, maintenance, usage control, and disposition.

Requirements

• Minimum 3-5 years of experience as a Software Asset Management Analyst
• BS/BA or equivalent years' work experience in related field
• Proficient SAM experience with Flexera and ITSM experience with ServiceNow
• Proven experience and knowledge of Tier 1 software publishers (e.g., Microsoft, IBM, Oracle, Adobe, and associated license metrics)
• Ability to calculate vendor licensing models, familiarity of SAP, VMware and technology such as Citrix, XenServer/XenApp, Microsoft App Virtualization, Jamf and Microsoft SCCM
• Working knowledge of reconciling software licensing, contract language and software maintenance terms and conditions between procured rights and quantities with compliant deployment of software assets
• Strong experience in configuration management, asset lifecycle management, process improvement and compliance
• Proven experience working with a CMDB and the specific business services it supports and IT Service Management (ITSM) processes, as well as experience with Discovery tools.
• Experience in regulatory requirements related to Software Asset Management
• Working knowledge of current IT technologies and full understanding of industry practices
• Experience in the fundamental concepts and procedures used in purchasing, the procurement lifecycle, and best practices
• Possess IAITAM Certification e.g., CSAM, CAMP, CITAM
• Possess ITIL V3 Foundation Certification or equivalent process implementation experience
• Strong data analysis skills including expertise in MS Excel
• Excellent interpersonal, communication and problem-solving skills
• Self-motivated with the ability to work independently, manage time and workload effectively, including planning, organizing, and prioritizing with attention to detail

Benefits

• health insurance
• retirement plan
• paid time off
• other benefits (see company website for details)