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Application Development & Support Senior Analyst
Direct Hire
Senior
ServiceNow Role Type:
ServiceNow Modules:
Configuration Management Database
Customer Service Management
IT Operations Management
IT Service Management
Integration Hub
Service Portal
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Discovery
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
August 19, 2025
This role involves designing, developing, and implementing ServiceNow solutions within an organization. It requires collaboration with cross-functional teams, managing data within the CMDB, and ensuring the successful deployment and support of ServiceNow-based solutions. The position focuses on both solution creation and ongoing maintenance, along with continuous improvement of processes.
Requirements
- Solution Design
- Configuration
- Scripting and Development
- Integration
- Data Management
- User Interface Enhancement
- Technical Documentation
- Deployment and Support
- Continuous Improvement
Requirements Summary
BS in CS/IT or related field, 2-6 years ServiceNow experience in ITOM/ITSM/CSM/etc. Proficient in JS, HTML, CSS & web technologies
