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Brown Brothers Harriman
Application Production Support Analyst II
Join Brown Brothers Harriman as an Application Production Support Analyst II in Jersey City. Leverage ServiceNow for incident tracking. BA/BS required, 5-7 years in Financial Services. Competitive salary and benefits.
Direct Hire
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
IT Service Management
Problem Management
ServiceNow Certifications (nice to have):
Job description
Posted on:
July 29, 2025
The Application Production Support Analyst II will lead and execute application production support activities, serve as an escalation point, and assist with root cause analysis. The role requires 5-7 years of experience in the Financial Services industry and a BA/BS degree in Computer Science or Business.
Requirements
- BA/BS Degree in Computer Science or Business degree with related work experience.
- 5-7+ years of Financial Services industry experience (Preferably Application Support)
- Excellent Communication Skills
- Strong analytical and logical thinking skills
- Proficiency in Microsoft Office applications
- Self-starter/motivated
- Proven ability to operate independently
- Ability to multi task in a fast paced environment
- Attention to detail
- Experience writing technical specifications, preferably at a financial services company (not mandatory but a plus)
- ITIL Foundation Certification (not mandatory but a plus)
- Experience in using Industry tools like ServiceNow for tracking Incidents and Problems (not mandatory but a plus)
Benefits
- Base salary
- Discretionary bonuses
- Profit-sharing
- Long-term savings
- Healthcare
- Income protection
- Professional development opportunities
- Time off
Requirements Summary
BA/BS degree, 5-7 years of Financial Services experience, strong analytical skills
Apply now
Jersey City
|
New Jersey
United States
Mid-Level
In-Person
Full Time
90000-130000 USD/year
